Contents x
Find a PayPal purchaser missing in ViewLift
  • 02 Mar 2021
  • 1 Minute to read
  • Contributors
  • Print
  • Dark
    Light
  • PDF
Contents
  This documentation version is deprecated, please click here for the latest version.

Find a PayPal purchaser missing in ViewLift

  • Updated on 02 Mar 2021
  • 1 Minute to read
  • Contributors
  • Print
  • Dark
    Light
  • PDF
Article summary

  1. Log into the PayPal account for inbound payments at PayPal.com

  2. Click on Activity and then click on All Transactions:

image.png

There is a drop-down menu to select the criteria for your transaction search. You can also leave it to the default of All.

image.png

Once you find the transaction, and click into the transaction details, then click in to the View Recurring Payment Details link for ongoing SVOD transactions:

image.png

View and capture the subscriptionID (copy + paste):

image.png

Now log into ViewLift TOOLS in the new UI of the USERS section. In the Search By drop-down, choose Payment Unique ID as your search criteria:

image.png

This will locate the user account:

image.png

Was this article helpful?
What's Next