Find a PayPal purchaser missing in ViewLift

  • Published on Mar 2, 2021
  • 1 minute(s) read
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  1. Log into the PayPal account for inbound payments at PayPal.com

  2. Click on Activity and then click on All Transactions:

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There is a drop-down menu to select the criteria for your transaction search. You can also leave it to the default of All.

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Once you find the transaction, and click into the transaction details, then click in to the View Recurring Payment Details link for ongoing SVOD transactions:

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View and capture the subscriptionID (copy + paste):

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Now log into ViewLift TOOLS in the new UI of the USERS section. In the Search By drop-down, choose Payment Unique ID as your search criteria:

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This will locate the user account:

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