VL Authentication With Password Module

Introduction

VL Authentication With Password is a Template Builder module for email-and-password sign-in on connected TV and OTT devices.

This module is not available on the website, iOS, or Android. Configure it in Template Builder, then verify the result on a supported TV or OTT app (for example Roku, Fire TV, Smart TV, or Apple TV).

This article explains how to create the Authentication page, add and configure VL Authentication With Password, publish it, and check the experience on a supported app.

Purpose

The purpose of this article is to help you:

• Create an Authentication Screen or System Screen for password sign-in
• Add and configure the VL Authentication With Password module
• Set colors and the labels used on the password sign-in screen
• Publish the page and verify it on a supported TV or OTT app

Scope

This article covers:

• Creating the Authentication page in Template Builder
• Adding VL Authentication With Password
• Layout colors and hide options
• Content labels: Title, Submit CTA, Continue CTA, and Password Reset Link Text
• Platform availability
• Publishing the page

It does not cover:

• Website sign-in (VL Authentication 01 and VL Authentication 02)
• Turning password sign-in on at the service level for the website
• Creating the Create Profile page
• Full TV provider (TVE) onboarding

Prerequisites

Before you begin, ensure you have:

• Access to Template Builder with permission to create, edit, and publish pages
• Access to a supported TV or OTT app build for verification
• Brand colors and copy ready for the sign-in heading, buttons, and password-reset link

Step 1: Create the Authentication page

You can start a new page in either of these ways:

1. Open Template Builder.
2. Start Create New Page from one of these locations:
   • On the Template Builder home screen, select + New Page.
   • On the home Page Overview, select View All Pages, then select New Page.
3. Enter a Page Name, such as Authentication With Password.
4. Under Page Type, select Authentication Screen or System Screen.
5. Enter a Page Path required by your TV or OTT apps.
6. If localization is enabled, choose the Target Language.
7. Select Create Page.

The page type cannot be changed after the page is created.

Create New Page with Authentication Screen or System Screen selected as the Page Type. Start from + New Page on the Template Builder home screen, or from New Page on View All Pages.

Also available on: Modular Page and Marketing Page. For the standard password sign-in experience on TV, use an Authentication Screen or System Screen.

Step 2: Add the VL Authentication With Password module

1. Open the new page in the Template Builder editor.
2. Select Add Modules.
3. Open the Authentication group, or search for VL Authentication With Password.
4. Select VL Authentication With Password to add it to the page.
5. Select the module on the page to open its settings.

If the module does not appear in the list, clear the platform filter or select a TV / OTT platform. VL Authentication With Password is hidden when the editor is filtered to Web, iOS, or Android only.

Step 3: Configure Layout

Open Layout and configure:

This screen is built for email-and-password sign-in. Leave Hide Email off unless your device experience is designed to hide the email field.

Step 4: Configure Content labels

Open Content and review these localizable labels:

If your site supports multiple languages, review these values in every published language.

On supported devices, customers typically also see an email field and a password field. Those placeholders default to Enter email address and Enter password. They are not separate fields in this module’s current form.

Step 5: Review delivery settings

The inspector can also show these common settings:

VL Authentication With Password is not enabled for the website, iOS, or Android. Leave Enable Personalization off unless your site’s personalization setup requires this module to participate.

Step 6: Publish the page

1. Review the page layout and module settings.
2. Select Publish in the page toolbar.
3. In the confirmation dialog, select Publish Page.
4. Wait for the publish action to complete.

Until the page is published, TV and OTT apps will not show your latest password sign-in configuration.

Step 7: How it looks on a supported app

Open the password sign-in screen on a supported TV or OTT app after you publish the page.

Customers typically see:

1. Heading — from Title
2. Email and password fields
3. Submit — from Submit CTA
4. Continue — from Continue CTA, on supported steps
5. Password reset — from Password Reset Link Text, when that control is shown

The exact layout, remote-control behavior, and any confirmation modals depend on the app. Confirm colors and labels on your target devices rather than on the website.

This module does not render on the website. A web URL is not the verification path.

Verification checklist

• The page type is Authentication Screen or System Screen
• Page path matches what your TV or OTT apps expect
• VL Authentication With Password is on the page
• Layout colors, Modal Background, and Input Text match the device design
• Hide Email is off unless the device experience requires it
• Title, Submit CTA, Continue CTA, and Password Reset Link Text are reviewed for launch language(s)
• Platform filter is not limited to Web, iOS, or Android while editing
• The page is published
• A supported TV or OTT app shows the expected heading, fields, and buttons
• The website is not used as the verification surface for this module

Troubleshooting

Best Practices

• Use one Authentication page at a stable path that your TV apps already expect.
• Enable this module only if your TV or OTT apps use email-and-password sign-in.
• Match Background, Active CTA, and Input Background to the rest of the TV experience.
• Keep Title, Submit CTA, and Password Reset Link Text short enough to read on a 10-foot screen.
• Localize Content labels when the site has more than one live language.
• Do not rely on website preview for this module.
• Test at least one supported TV or OTT app before launch.
• Publish after every meaningful change.

FAQs

Q. What page type should I use for VL Authentication With Password?
Use an Authentication Screen or System Screen.

Q. How do I create the page?
Select + New Page on the Template Builder home screen, or open View All Pages and select New Page. Then choose the page type, enter the name and path, and select Create Page.

Q. Does this module work on the website?
No. It is not enabled for web, iOS, or Android. Verify it on a supported TV or OTT app.

Q. How is this different from VL Authentication 01?
VL Authentication 01 is the website (and broader) one-time-code sign-in module. VL Authentication With Password is the email-and-password module for TV and OTT.

Q. How is this different from VL Authentication 02?
VL Authentication 02 is a newer website sign-in layout. Password on the website still depends on site-level setup. This module is for password sign-in on TV and OTT, not the website.

Q. Which labels can I edit in this module?
Title, Submit CTA, Continue CTA, and Password Reset Link Text.

Q. Will changes appear immediately in the app?
Often within several minutes after publish. Relaunch the app if you need to verify sooner.

Important Information

• VL Authentication With Password belongs on an Authentication Screen or System Screen.
• The module is not enabled for the website, iOS, or Android.
• Verify published colors and labels on a supported TV or OTT app, not on the website.
• Title, Submit CTA, Continue CTA, and Password Reset Link Text are the customer-facing strings you can edit in this module.
• This module is for email-and-password sign-in. It is not the website OTP experience.

Glossary

Contact Support

If you need help beyond this article, contact the ViewLift support team.

• Email: techsupport@viewlift.com
• Phone (US): +1-800-859-0420
• Phone (UK): +44-203-014-8921

Support hours: B2C requests are handled Monday to Friday. B2B support is available 24/7.