View Customer Profile

Overview

View a customer's personal information, recent activity, and location details after opening their account from search.

:::tip At a Glance
Who is this for?

Support agents reviewing customer account details.

When do I use this?

After finding a customer via search — the Profile tab is selected by default.

What will happen?

You'll see the customer's personal data, location, and quick-action buttons for common tasks.
:::

Search for a customer and click their row to open the detail view. The Profile tab loads automatically.

The profile section shows:

Field	Editable	Notes
Name	Yes	Saved on blur if changed
Email	No	Verified email, read-only
Unverified Email	—	Shows with "Verify Now" button
Phone Number	No	Verified phone, read-only
Unverified Phone	—	Shows with "Verify Now" button
Provider	No	Authentication provider
Country / City	No	Derived from IP or manual override
Timezone	No	Derived from location
Postal Code	No	Derived or overridden
Registration IP	No	IP at time of sign-up

The profile page includes quick-action buttons for:

If the customer has an unverified email or phone number, a Verify Now button appears next to the field. Click it to mark the value as verified.

Profile data loads immediately when the customer detail page opens.
Editable fields save automatically when you move focus away (on blur), but only if the value changed.
Quick actions open as dialogs over the current page.

"User not found" after anonymization → This is expected. The account data has been permanently removed.
Name not saving? → Changes only save on blur. Click outside the field after editing.