ADA & Accessibility Support

Accessibility support in the web experience is always enabled. There is no separate accessibility mode.

This guide describes what is available for keyboard and screen-reader users across browsing, search, account flows, schedules, and video playback.

1. Global page accessibility

Skip link and landmarks

• A “Skip to main content” link appears on keyboard focus and moves focus into the main content.
• Page regions use landmarks: header, navigation, main, and footer.

Figure 1. “Skip to main content” link when focused with the keyboard.

Headings

• A site-level heading is available for assistive technology.
• Tray and splash titles can use clear heading levels (for example level-2 tray titles).

Visible focus

• Interactive controls show a clear focus outline for keyboard navigation.
• Focus styling works on desktop and mobile; keyboard focus is distinguished from mouse-only interaction where appropriate.

Figure 2. Visible focus outline on an interactive control during keyboard navigation.

Accessible names and roles

• Icon-only and text-light controls have accessible names (for example Search, Close, User actions).
• Custom controls use appropriate roles such as button, link, dialog, region, navigation, menu, listbox, option, group, alert, and tooltip.
• Decorative loaders use presentation semantics so they are not announced as meaningful images.

2. Images (alt text)

• Informative images use descriptive alt text (logos, content titles, team/venue names, provider names, channel logos).
• Decorative or redundant images use empty alt when a parent control already has a full accessible name (for example schedule tiles), so screen readers are not given duplicate announcements.

3. ARIA attribute changes (catalog)

Naming and description

State and relationship

Roles commonly used

4. Keyboard and focus

Keys

Focus management

• Account popups trap focus while open and support Escape to close.
• Calendar and player season selectors restore or return focus when closed.
• The skip link focuses the first actionable control in main content.

Areas with keyboard support

Header and logo, search, navigation and profile menu, trays and carousels, schedule tiles, program guide calendar and program tiles, TV-provider selection, settings and account actions, watchlist / like / share, season dropdowns, and player controls / shortcuts.

5. Accessibility by area

Header and navigation

• Logo, search, login, and profile controls are labeled and keyboard-operable.
• Menus expose expanded/collapsed state; profile menu supports Escape to close.
• Mobile navigation toggle is labeled and keyboard-operable.

Figure 3. Header / navigation controls reachable and focused with the keyboard.

Search

• Search field, submit, close, back, and clear actions are labeled.
• Result / suggestion cards are keyboard-activable and use content titles for image alt.

Figure 4. Search field and related controls (submit, clear, or results) used with the keyboard.

Home, trays, and carousels

• Carousels support keyboard use and accessibility labeling (including named regions and slide labels).
• Tray items and See More actions have accessible names.
• Watchlist, like, and share actions are keyboard-operable.

Figure 5. Carousel or content tray with keyboard focus on a slide or See More action.

Schedule and live listings

• Schedule tiles use one rich screen-reader label covering title, league, network, live/upcoming status, time, and locked content when relevant.
• Decorative tile visuals can be hidden from the accessibility tree to avoid duplicate speech.
• Tiles and related actions are keyboard-operable.

Program guide

• Calendar control is labeled, keyboard-operable, and opens a dialog (with expanded/open state).
• Month navigation and close controls are labeled and keyboard-operable.
• Program tiles are keyboard-activable and announce channel, title, description, and time / remaining time.

Video and show detail

• Player region and on-page metadata (title, series/sport, description, rating, categories) are labeled for assistive technology.
• Season selector uses a combobox / listbox pattern for keyboard selection.
• Watchlist, like, share, and related actions are keyboard-operable.

Account, forms, checkout, and settings

• Form fields and actions (including OTP digits, save, confirm, resend, delete, consent checkboxes) have accessible names.
• Device activation / pairing fields and submit controls are labeled.
• Viewing-restrictions save action is labeled.
• Checkout fields and primary actions (for example promo, consent, Subscribe & Pay, Confirm Purchase) are labeled; keyboard tab order is supported through checkout.

TV provider login

• Dialog is labeled as a modal; provider tiles are keyboard buttons with provider names.
• Search, list/grid toggle, and help tooltip are accessible (including tooltip on keyboard focus).

Modals, footer, and cookies

• Account and related dialogs use dialog semantics, Escape to close, and focus trapping where implemented.
• Footer social and privacy/cookie links are labeled.
• Cookie preference UI uses dialog labeling and keyboard-accessible dismiss / settings actions.

Figure 6. Cookie / privacy preference dialog with accessible dismiss or settings actions.

6. Video player accessibility

Captions and subtitles

• Closed captions / subtitles can be loaded, labeled by language, turned on or off, and selected from captions or settings panels.
• Caption options are keyboard-operable; cast sessions can keep caption selection in sync where supported.

Figure 7. Player captions / subtitles menu with language options.

Controls and live status

Accessible player controls include:

• Play / Pause
• Mute / volume toggle and volume slider
• Seek / progress (with time labeling)
• Current time and total duration
• Captions / subtitles
• Settings (quality, speed, audio, subtitles where offered)
• Fullscreen

Live playback can show LIVE / GO LIVE (or Watch Live) status. DVR seek controls expose progress values for assistive technology. Chapter markers on the timeline are keyboard-operable and labeled.

Video player keyboard shortcuts

Additional keyboard behavior:

• Shortcuts focus the video element when used.
• Shortcuts are ignored while typing in text inputs or textareas.
• Shortcuts can be temporarily disabled during ads so ads are not skipped unintentionally.
• Chapter markers and season / recommended selector close controls also support Enter / Space.
• Season and recommended selectors use dialog labeling, keyboard support, and focus return when closed.

7. Coverage summary

8. Summary of accessibility themes

1. Accessible names — labels on icon and custom controls
2. Image text alternatives — descriptive alt for informative images; empty alt for decorative / redundant images
3. Keyboard support — Tab, Enter, Space, and Escape on interactive UI
4. Focus clarity — visible focus rings and skip-to-content focus movement
5. Dialog safety — modal roles, Escape, focus trap / restore
6. State disclosure — expanded, pressed, selected, and related ARIA state
7. Rich screen-reader copy — especially schedule and program-guide tiles
8. Player media accessibility — captions, labeled controls, keyboard shortcuts, live status, and accessible in-player selectors

9. Out of scope for this document

• Native mobile applications and non-browser device platforms (separate accessibility support)
• Formal legal certification or WCAG conformance claims

10. Closing note

Accessibility support combines page-level improvements (navigation, labeling, keyboard access, and focus) with video player support (captions, control labels, keyboard shortcuts, and in-player panels). Together, these make core browse, search, account, schedule, and playback journeys usable with assistive technologies and keyboard-only interaction.