Livelike Integration

Welcome to your ultimate guide for using LiveLike on ViewLift: create nicknames, comment on videos, join live chats, and master platform settings effortlessly!

1. Creating Your Nickname

Why Create a Nickname?

Your nickname is how others will see you during chats and comments. It helps personalize your experience and lets you stand out.

Steps to Create or Update Your Nickname

1. Log in to your account on the platform.

2. Go to Account Settings:

   • Look for the account settings or profile settings option in your user menu.

3. Find Nickname Settings:

   • Under account information, locate the nickname or display name field.

4. Enter Your Nickname:

   • Type in your desired nickname. This will be visible to others during chats and comments.

5. Save Changes:

   • Make sure to save or update your profile to apply the changes.

     Note: The nickname is always unique. If you do not add a nickname, Live Like will automatically provide a unique one.

2. Commenting on Streamed Videos

Why Comment on Videos?

Engage with other viewers by sharing your thoughts, asking questions, or responding to others while watching on-demand videos.

Steps to Comment on Streamed Videos

1. Select a Video:

   • Choose any video on demand (VOD) you want to watch.

2. Find the Comments Section:

   • Scroll down or look for the comments section below the video player.

3. Read Existing Comments:

   • Browse through comments left by other viewers to join the conversation.

4. Add Your Comment:

   • Type your comment in the provided text box and hit the post or submit button.

5. Interact:

   • Like, reply to, or engage with comments from other users.

3. Live Chat on Live Shows

Why Join Live Chats?

Live chats let you interact with other viewers in real-time during live shows, creating a dynamic and engaging viewing experience.

Steps to Join Live Chats

1. Select a Live Show:

   • Choose a live show or event that interests you.

2. Find the Live Chat Section:

   • The live chat feature is usually located next to or below the video player.

3. Join the Conversation:

   • Type your message in the chat box and press enter or click send.

4. Engage with Others:

   • Respond to messages, ask questions, or share your thoughts with other viewers.

Web and Mobile Differences

• On the Web:

  • The chat section will be labeled "Stream Chat."

• On Mobile Apps:

  • The chat section will be labeled "Community."

4. Configuring LiveLike Features

For Admins: Setting Up LiveLike in Template Builder

1. Log in to Tools.

2. Navigate to AppCMS > Template Builder > Generic Messages > LiveLike Messages.

   

   

3. Set Widget Headings:

   • For web, set the heading to "Stream Chat."

   • For apps, set the heading to "Community."

   • For comments, set the heading to "Comments."

     

For Admins: Enabling LiveLike in AppCMS

1. Log in to AppCMS.

2. Navigate to Settings > User Engagement Config.

3. Enable the LiveLike toggle.

4. Enter the LiveLike Client ID.

   

5. Navigating the Platform

Key Areas to Know

1. Homepage:

   • Start here to find featured content, live shows, and on-demand videos.

2. Account Settings:

   • Access your profile, change your nickname, and manage your account information.

3. Live Shows:

   • Find and watch live events, and join live chats labeled "Stream Chat" on the web or "Community" on mobile.

4. On-Demand Videos:

   • Browse through available videos and participate in the comments section.

Tips for a Better Experience

• Stay Engaged:

  • Regularly check live chats and comments to stay updated and involved.

• Be Respectful:

  • Maintain a friendly and respectful tone in chats and comments.

• Explore Features:

  • Make use of all the platform's features, such as liking comments, replying, and joining different live shows.

General Assistance

For further assistance, please contact our support team:

• Email: techsupport@viewlift.com

• US: +1-800-859-0420

• UK: +44-203-014-8921

• Support Hours: 

  • B2C: Monday to Friday

  • B2B: 24X7