Adding Video Highlights to CMS

1. Introduction

This guide provides detailed instructions for adding highlights. Follow these steps to ensure your video content is uploaded, configured, and curated effectively.

2. Prerequisites

Before you begin, ensure you have the following:

• Access Credentials: Valid login credentials for the CMS and content hubs.

• Supported Browser: A modern web browser (e.g., Chrome, Firefox, Edge) to ensure compatibility with all features.

• Content Files: Downloaded highlight videos in a supported format (e.g., MP4).

• Thumbnail Image: A 16:9 thumbnail image for the content, provided or created as needed.

• Internet Connection: Stable internet connection for uploading content and accessing online tools.

3. Accessing Content Hubs

Access the relevant content hubs to obtain highlights. Ensure you have the necessary permissions and credentials to log in.

4. Downloading Highlights

Navigate to the content hubs to find and download the required highlights for your events.

5. Uploading Highlights to CMS

1. Login to CMS: Access the CMS tool with your credentials.

2. Navigate to Content: Go to the content section of the CMS.

3. Add Video:

   • Click Add Video and then Click to select file.

   • For optimal performance, select up to three files at a time.

4. Transcoding: After uploading, the videos will automatically start transcoding.

6. Configuring Video Settings

1. Access Settings: Click on the settings icon once transcoding is complete.

2. Update Fields:

   • Title: Use the format "Home Team vs Away Team with Score" followed by the match day (e.g., MD09 | Team A 1-0 Team B | Highlights).

   • Tags: Include relevant tags for the league (e.g., 2024/25, Full Highlights).

   • Categories: Specify the league name followed by Highlights (e.g., League Highlights).

   • Monetization Models: Select Free.

   • Monetization Plan: Select Free.

3. Thumbnail: Add a 16:9 thumbnail for the content, which should be provided.

4. League License: Add the respective league license according to the content uploaded.

7. Publishing Your Highlights

After you have filled in all the necessary details and configured your settings, it's time to make your highlights live.

1. Review Your Settings: Ensure that all information is accurate and complete.

2. Click Publish: Once you're satisfied, click the Publish button to finalize and share your content with your audience.

8. Content Curation in AppCMS

1. Access AppCMS: Go to the AppCMS platform and click on the Template section.

2. Edit Template: Select Edit Template for the desired page.

3. Home Page Updates:

• Locate the relevant highlights tray and access the settings.

• Use the search box to find your uploaded highlights by title or GUID. Searching by GUID is recommended for quicker access.

4. Add Content: Drag the content to the top of the tray and publish the page.

5. Live Preview Trays: Include top highlights in the live preview trays.

6. League-Specific Pages: Repeat the curation process for each league-specific page to ensure highlights are properly categorized.

7. Click Publish All to publish the settings.

Best Practices

• Ensure all video files are transcoded properly before publishing.

• Use clear, descriptive titles and tags for easy identification and searchability.

• Regularly review and refresh content to keep it engaging and relevant.

• Maintain backups of all uploaded files for added security.

Troubleshooting Steps

🔰Upload Issues: If videos fail to upload, check the following:

1. File format compatibility (ensure it is supported).

2. Internet connectivity.

3. Browser compatibility (consider using a different browser).

🔰 Transcoding Delays: If transcoding takes too long:

1. Confirm that the files are not excessively large.

2. Check for any system-wide issues or maintenance notifications.

🔰 Content Not Found: If you cannot find your content in AppCMS:

1. Double-check the upload status.

2. Use the search function with both title and GUID.

9. Contact Support

If you encounter any challenges or have questions:

• Email: techsupport@viewlift.com

• Phone (US): +1-800-859-0420

• Phone (UK): +44-203-014-8921

Support Hours:

• B2C: Monday to Friday

• B2B: 24/7

10. Glossary