Upgrade Your Subscription
  • 28 Jun 2024
  • 3 Minutes to read
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Upgrade Your Subscription

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Article summary

In today’s digital age, subscription services have become a cornerstone of convenience and accessibility. Whether it's streaming content, software services, or digital publications, opting for an annual subscription can often bring significant benefits. This guide walks you through the seamless process of upgrading your subscription from monthly to annual across various platforms—Roku, Android, iOS, and Web—ensuring you maximize savings and efficiency.

Why Upgrade to Annual?

Transitioning from a monthly to an annual subscription offers several advantages:

  • Cost Efficiency: Annual subscriptions typically offer discounted rates compared to monthly plans, translating into savings over time.

  • Convenience: Enjoy uninterrupted service without the hassle of monthly renewals.

  • Streamlined Management: Simplify budgeting and planning with less frequent billing cycles.

How It Works: The Upgrade Process

1. Immediate Activation:

Upon opting to upgrade, your subscription to the annual plan takes effect immediately. This ensures you swiftly begin enjoying the benefits of extended service and savings.

2. Pro-Rated Adjustment:

If you decide to upgrade mid-cycle (within the current month of your monthly subscription), the system calculates a pro-rated credit for the unused portion of your current month's subscription. This credit is applied towards the cost of the annual subscription, optimizing your financial transition.

Platform-Specific Instructions

Roku:

  1. Accessing Account Settings:

    • Launch the Roku app and navigate to the settings or account section.

  2. Subscription Navigation:

    • Locate and click on "Account" or "Subscription."

  3. Changing Subscription:

    • Select "Change Subscription" and opt for the annual subscription plan.

  4. Confirmation:

    • Confirm your selection to initiate immediate upgrade and billing adjustments.

Android:

  1. App Navigation:

    • Open the app on your Android device.

  2. Access Account Settings:

    • Tap the menu icon or gear symbol for settings.

  3. Subscription Management:

    • Find "Account" or "Subscription" within the menu.

  4. Upgrade Process:

    • Choose "Change Subscription," then select the annual plan and confirm.

  5. Finalization:

iOS:

  1. Accessing Account Settings:

    • Open the app on your iOS device.

  2. Navigating to Subscription:

    • Tap your profile icon or navigate to "Settings."

  3. Subscription Management:

    • Select "Subscriptions" or "Manage Subscription."

  4. Changing Subscription Plan:

    • Choose "Change Subscription," opt for the annual plan, and confirm your upgrade.

  5. Confirmation and Adjustment:

Upgrade within iOS App:

  1. Log in to your Apple ID.

  2. Click "Change Subscription."

  3. A popup will appear: "In order to Manage Subscription - Settings > Accounts > Manage Subscriptions."

  4. Confirm to complete the upgrade, which takes effect in the next billing cycle.

Web:

  1. Visiting the Website:

    • Use your preferred web browser to access the service provider's site.

  2. Logging Into Your Account:

    • Enter your login credentials to access your account.

  3. Subscription Management:

    • Navigate to "Account," "Subscription," or "Billing."

  4. Upgrading Subscription:

    • Click on "Subscription" or "Billing" to manage your subscription details.

  5. Selecting Annual Plan:

    • Choose "Change Subscription" or "Upgrade" to switch to the annual plan.

  6. Finalizing Upgrade:

    • Confirm the upgrade to activate immediate annual billing and adjust for any remaining monthly subscription credits.

    • For example: ABCTV users can upgrade from a $39.99 monthly plan to an annual plan at a fixed price of $250 instead of ($299.99 - pro-rated amount).

Final Steps and Considerations

  • Confirmation: Once you confirm the upgrade, your subscription transitions immediately to annual billing.

  • Billing Adjustment: Any pro-rated credit from your current monthly subscription is applied towards the cost of the annual plan, optimizing your financial transition.

  • Future Payments: Expect annual billing cycles moving forward, reflecting the cost-effective nature of the annual subscription plan.

Frequently Asked Questions (FAQs)

Q1: Will I be refunded for the unused portion of my current monthly subscription?

Ans: When upgrading mid-cycle, the system typically provides a pro-rated credit for the unused days of your current month's subscription. This credit is applied towards the cost of your new annual subscription.

Q2: Can I switch back to a monthly subscription after upgrading to annual?

Ans: Yes, you can usually switch back to a monthly subscription at any time. However, it's essential to check with your service provider for specific terms and conditions.

Q3: Will my billing date change when I upgrade to annual?

Ans: Yes, your billing date will be adjusted to reflect the annual subscription cycle starting from the upgrade date.

Q4: How do I manage my subscription after upgrading?

Ans: You can manage your subscription settings, including renewal options and payment methods, within your account settings on the respective platform.

Q: What happens if I cancel my annual subscription early?

Ans: Cancelling your annual subscription early may result in forfeiture of any unused portion of your subscription period. Be sure to review cancellation policies outlined by your service provider.


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