---
title: "Revert a subscription to manually reactivate subscription"
slug: "reactivate-a-cancelled-subscription"
description: "Accidentally Canceled subscription? Use the Revert Subscription feature to manually reactivate the subscription to Completed."
updated: 2024-03-11T12:22:48Z
published: 2024-03-11T12:22:48Z
canonical: "docs.viewlift.com/reactivate-a-cancelled-subscription"
excludeFromExternalSearch: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.viewlift.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Revert subscriptions

*Learn how to reverse a canceled subscription.*

This functionality only works for subscriptions paid through Stripe and other card-based payment methods. Subscriptions purchased via in-app options (Roku, Amazon, Android, iOS) or through PayPal and mobile wallets cannot be reactivated through Tools.

## Revert a subscription

1. Locate the user account.
2. In the **Account** tab for the user, go to **Subscription Plans**, and click **Revert Subscription**.  
Notice that the subscription status is currently showing as **CANCELLED**.  
  
![](https://cdn.document360.io/15e0c142-c823-4c77-a8e8-9d32ca937982/Images/Documentation/revert-subscription.png)
3. To revert the subscription and status to **COMPLETED**, click **Revert Subscription**.
4. In the **Confirm Action** dialog, provide a reason, and click **Revert** **Now** to change the subscription state to **COMPLETED**.

This will trigger the charge on Stripe for the user within minutes to a few hours.

![](https://cdn.document360.io/15e0c142-c823-4c77-a8e8-9d32ca937982/Images/Documentation/image-1699343108265.png)

The **Revert Subscription** option can also be used for subscriptions that are in deferred cancellation state. This will change the status to **Completed** and the user will be charged at the end of their current billing cycle.

You cannot restore a suspended account. In cases where a user account has been suspended due to a failed renewal at the end of the subscription period, the user, having initially subscribed with a coupon, encounters suspension as the renewal process cannot be completed.

To proceed with re-subscription, users must subscribe again from the [View Plans](/v1/docs/view-plans-page) page.