---
title: "Extend Subscription using Churn Banner on Web and Android app"
slug: "extend-subscription-using-churn-banner"
description: "Display a Churn Banner at the top of the page for existing signed-in users whose subscription has ended and registered users without a paid subscription."
updated: 2023-11-06T17:51:04Z
published: 2023-11-06T17:51:04Z
canonical: "docs.viewlift.com/extend-subscription-using-churn-banner"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.viewlift.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Extend subscription using Churn Banner

Set up a [churn](https://docs.viewlift.com/docs/churn-subscription-dunning) banner for users whose subscriptions are in the canceled or suspended states. Clicking on the banner will trigger the subscription flow, redirecting users to the View Plans page.

![](https://cdn.document360.io/15e0c142-c823-4c77-a8e8-9d32ca937982/Images/Documentation/image-1686241537292.png)

## **Editorialize the churn banner text**

Navigate to **G****eneric Messages** > **Error and Validation Messages** to change the default text.

![](https://cdn.document360.io/15e0c142-c823-4c77-a8e8-9d32ca937982/Images/Documentation/image-1686240816368.png)

## Enable churn banner

Set the **Extended Subscription Banner** toggle as true from AppCmsConfig → Settings → Features.

![](https://cdn.document360.io/15e0c142-c823-4c77-a8e8-9d32ca937982/Images/Documentation/image-1686242056776.png)

Churn banner is applicable only on the Web and mobile apps. As click-through operations are discouraged on TV apps, churn banner is not made available on TV apps.