---
title: "BULK ingestion and update of users via SFTP"
slug: "bulk-ingestion-and-update-of-users-via-sftp"
updated: 2020-05-13T13:50:28Z
published: 2020-05-13T13:50:28Z
canonical: "docs.viewlift.com/bulk-ingestion-and-update-of-users-via-sftp"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.viewlift.com/llms.txt
> Use this file to discover all available pages before exploring further.

# BULK ingestion and update of users via SFTP

ViewLift has a product (add-on) which allows a brand to do B2B deal and ingest users in BULK and pre-entitle them on subscriptions.

If you are interested, please reach out to your account team and we will set this up for you

How it works

- We setup a SFTP account where you drop a CSV file with name, email and how long the subscription is valid for
- You or your partners can drop a CSV manually or in an automated way and we will ingest these users in our system, create their account, setup their entitlement and send a welcome email which will ask them to set the password
- The welcome email copy and template can be customized by you
- File uploaded in SFTP should always be in CSV file format, if users in 3rd party system extend their package and you send us a new date we will extend the subscription for that user automatically in ours
- Users get attached to 1 plan we setup in config, all users will be on 1 level of entitlement weather its a year or a month. The imported users get attached to a plan created in system
- Only one email can be sent to the users and template can be changed in your email providor
- Subscription gets inititated when we import for first time and is valid for lenght of plan, when user renews; they should be added back in CSV for reimport and renewal

Sample file attached here for reference

[sampleFile.csv](https://cdn.document360.io/15e0c142-c823-4c77-a8e8-9d32ca937982/Images/Documentation/sampleFile.csv)