Introduction
FAQ
Q1: Why should I use vertical video?
A1: Vertical video is optimized for mobile viewing, creating a more engaging experience by filling the entire screen.
Q2: How do I upload a vertical video?
A2: Navigate to Tools > Content > Add Video, enable the Vertical Video toggle, and upload your content.
Q3: Can I customize the video trays?
A3: Yes, you can configure both manual and programmatic trays based on your content strategy.
Q4: What if my recommended tray is not showing?
A4: Check if the category-based navigation is enabled in global settings. If not, the tray will not display.
Q5: How can I measure the success of my vertical videos?
A5: Use analytics to track engagement metrics, such as watch time, completion rates, and social interactions.
💡 Why Choose Our Vertical Video Solutions?Maximize Engagement
With mobile-first design, vertical video is the preferred format for engaging content. By adopting vertical video features within our CMS, you ensure that your content is optimized for the most popular screen orientation among viewers.
Mobile-First Format: Vertical videos are designed specifically for mobile use, ensuring your content looks great on all devices.
Higher Retention Rates: Studies show that vertical videos lead to better user retention, keeping viewers engaged for longer periods.
Seamless User Experience: Our solution offers a smooth, immersive experience with easy-to-use controls and navigation.
Contact Support
If you need further assistance or have any questions, our support team is here to help.
Support Details
Contact Information:
Email: techsupport@viewlift.com
Phone (US): +1-800-859-0420
Phone (UK): +44-203-014-8921
Support Hours:
B2C (Business to Consumer):
Available: Monday to Friday
Hours: 9:00 AM - 6:00 PM (Local Time)
B2B (Business to Business):
Available: 24/7 Support