---
title: "Preview Livestream Feature"
slug: "preview-livestream-feature"
updated: 2024-08-06T10:20:47Z
published: 2024-08-06T10:20:47Z
canonical: "docs.viewlift.com/preview-livestream-feature"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.viewlift.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Preview Livestream Feature

## **Introduction**

The Preview Livestream feature provides you with the ability to monitor your live feed before going live, helping in source monitoring and ensuring the quality of the stream.

## **Prerequisites**

- Access to the Tools interface.
- Necessary credentials for logging in.
- Required information for live stream setup (e.g., URLs, credentials, etc.).

## **Enable and Use Preview Livestream**

### **1. Log in to Tools**

- Open your web browser and navigate to the **Tools** login page.
- Enter your credentials and log in.

### **2. Navigate to Content**

- On the dashboard, click on the "**Content**" tab.

### **3. Add a Live Event**

- Click on the "**ADD LIVE**" button.

![](https://cdn.document360.io/15e0c142-c823-4c77-a8e8-9d32ca937982/Images/Documentation/image-1722939421749.png)

### **4. Choose Live Stream Service**

- A popup window will appear with two options:
  - **THIRD PARTY LIVE STREAM (HLS)**
  - **VIEWLIFT LIVE STREAM SERVICES**
- Select the **VIEWLIFT LIVE STREAM SERVICES** for your live stream (Preview livestream feature is applicable only for Viewlift livestream services).

![](https://cdn.document360.io/15e0c142-c823-4c77-a8e8-9d32ca937982/Images/Documentation/image-1722939501442.png)

### **5. Set Latency Requirements**

- A new window will appear with the question, "**Do you require low latency?**"
- Select "**Yes**" or "**No**" based on your requirements (for the Preview Livestream feature, select "**NO**").

### **6. Fill in Live Stream Details**

- If you select "**No**" for low latency, you will be redirected to a window with the following options:

| **Option** | **Details** |
| --- | --- |
| **AWS Region** | Select the region (as recommended by Viewlift). |
| **Protocols** | Choose the appropriate Protocol. |

> **Note:** Ensure the "**Enable Preview**" toggle is ON to utilize the preview livestream feature.

![](https://cdn.document360.io/15e0c142-c823-4c77-a8e8-9d32ca937982/Images/Documentation/image-1722939314938.png)

## Monitor the Preview Video

### Play Preview

- After filling in all necessary details, click on the "**CREATE LIVE EVENT**" button.
- Once the live workflow is created, you will see a "**PLAY PREVIEW**" button under "**LIVE STREAM**," just below the "**START LIVE STREAM**" button.
- To play the preview video:

![](https://cdn.document360.io/15e0c142-c823-4c77-a8e8-9d32ca937982/Images/Documentation/image-1722428442440.png)
  - Ensure the live stream channel is started and running, and the source feed is connected.
  - Click on "**PLAY PREVIEW**," and a pop-up window will appear, allowing you to view and play the preview.
  - The preview will close automatically when you click outside of the preview window.

****FAQ (Frequently Asked Questions)****

#### 1. What is the Preview Livestream feature?

**Answer:** It allows you to view a low latency preview of your live stream directly from the tools, ensuring your stream is functioning correctly before going live.

#### 2. What should I do if I select "Yes" for latency?

**Answer:** Follow the specific instructions for setting up low latency streams, as the setup process will differ.

#### 3. How do I access the preview of my live stream?

**Answer:** Once the live workflow is created, a "**PLAY PREVIEW**" button will appear under the live stream. Click this button to view the live stream preview.

#### 4. What if the "Enable Preview" toggle is not visible?

**Answer:** Ensure all required fields are filled out and you have selected "**No**" for latency. The "**Enable Preview**" toggle should be visible.

#### 5. Can I preview the live stream if the "Enable Preview" toggle is off?

**Answer:** No, the "**Enable Preview**" toggle must be ON to access the live stream preview.

#### 6. What should I do if I encounter issues with the live stream preview?

**Answer:** Verify all settings and fields are correctly filled out. Check network connections and consult support if problems persist.

## **Contact Support**

For further assistance, please contact our support team:

- **Email:** techsupport@viewlift.com
- **US:** +1-800-859-0420
- **UK:** +44-203-014-8921
- **Support Hours:**
  - **B2C:** Monday to Friday
  - **B2B:** 24X7