---
title: "Livelike Integration"
slug: "livelike-integration"
updated: 2024-07-19T08:07:12Z
published: 2024-07-19T08:07:12Z
canonical: "docs.viewlift.com/livelike-integration"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.viewlift.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Livelike Integration

Welcome to your ultimate guide for using LiveLike on ViewLift: create nicknames, comment on videos, join live chats, and master platform settings effortlessly!

## **1. Creating Your Nickname**

### **Why Create a Nickname?**

Your nickname is how others will see you during chats and comments. It helps personalize your experience and lets you stand out.

### **Steps to Create or Update Your Nickname**

1. Log in to your account on the platform.
2. **Go to Account Settings:**
  - Look for the account settings or profile settings option in your user menu.
3. **Find Nickname Settings:**
  - Under account information, locate the nickname or display name field.
4. **Enter Your Nickname:**
  - Type in your desired nickname. This will be visible to others during chats and comments.
5. **Save Changes:**
  - Make sure to save or update your profile to apply the changes.

> [!WARNING]
> **Note:** The nickname is always unique. If you do not add a nickname, Live Like will automatically provide a unique one.

## **2. Commenting on Streamed Videos**

**Why Comment on Videos?**

Engage with other viewers by sharing your thoughts, asking questions, or responding to others while watching on-demand videos.

**Steps to Comment on Streamed Videos**

1. **Select a Video:**
  - Choose any video on demand (VOD) you want to watch.
2. **Find the Comments Section:**
  - Scroll down or look for the comments section below the video player.
3. **Read Existing Comments:**
  - Browse through comments left by other viewers to join the conversation.
4. **Add Your Comment:**
  - Type your comment in the provided text box and hit the post or submit button.
5. **Interact:**
  - Like, reply to, or engage with comments from other users.

## **3. Live Chat on Live Shows**

### **Why Join Live Chats?**

Live chats let you interact with other viewers in real-time during live shows, creating a dynamic and engaging viewing experience.

### **Steps to Join Live Chats**

1. **Select a Live Show:**
  - Choose a live show or event that interests you.
2. **Find the Live Chat Section:**
  - The live chat feature is usually located next to or below the video player.
3. **Join the Conversation:**
  - Type your message in the chat box and press enter or click send.
4. **Engage with Others:**
  - Respond to messages, ask questions, or share your thoughts with other viewers.

### **Web and Mobile Differences**

- **On the Web:**
  - The chat section will be labeled "**Stream Chat**."
- **On Mobile Apps:**
  - The chat section will be labeled "**Community**."

## **4. Configuring LiveLike Features**

**For Admins: Setting Up LiveLike in Template Builder**

1. **Log in** to Tools.
2. Navigate to **AppCMS** > **Template Builder** > **Generic Messages** > **LiveLike Messages**.

![](https://cdn.document360.io/15e0c142-c823-4c77-a8e8-9d32ca937982/Images/Documentation/image-1720695928532.png)Template Builder Navigation  
![](https://cdn.document360.io/15e0c142-c823-4c77-a8e8-9d32ca937982/Images/Documentation/image-FXIEOBTC.png)Live Like Messages
3. **Set Widget Headings:**
  - For web, set the heading to "**Stream Chat**."
  - For apps, set the heading to "**Community**."
  - For comments, set the heading to "**Comments**."

![](https://cdn.document360.io/15e0c142-c823-4c77-a8e8-9d32ca937982/Images/Documentation/image-BU2QI517.png)Set Widget Heading

**For Admins: Enabling LiveLike in AppCMS**

1. **Log in** to AppCMS.
2. Navigate to **Settings** > **User Engagement Config**.
3. Enable the LiveLike toggle.
4. Enter the **LiveLike Client ID.**

![](https://cdn.document360.io/15e0c142-c823-4c77-a8e8-9d32ca937982/Images/Documentation/image-SX6KWB4O.png)User Engagement Config

## **5. Navigating the Platform**

### **Key Areas to Know**

1. **Homepage:**
  - Start here to find featured content, live shows, and on-demand videos.
2. **Account Settings:**
  - Access your profile, change your nickname, and manage your account information.
3. **Live Shows:**
  - Find and watch live events, and join live chats labeled "**Stream Chat**" on the web or "**Community**" on mobile.
4. **On-Demand Videos:**
  - Browse through available videos and participate in the comments section.

****FAQs (Frequently Asked Questions)****

### 1. Creating Your Nickname

**Q: Why should I create a nickname?** A: A nickname personalizes your experience and helps you stand out in chats and comments.

**Q: How do I create or update my nickname?** A: Log in, go to Account Settings, find Nickname Settings, enter your desired nickname, and save changes.

### 2. Commenting on Streamed Videos

**Q: Why comment on videos?** A: Commenting lets you share your thoughts and engage with other viewers.

**Q: How do I comment on a video?** A: Select a video, find the comments section, type your comment, and hit post or submit.

### 3. Live Chat on Live Shows

**Q: What is live chat?** A: Live chat allows real-time interaction with other viewers during live shows.

**Q: How do I join live chat?** A: Choose a live show, find the chat section, type your message, and send it.

**Q: What are the differences in chat labels?** A: On the web, it's labeled "**Stream Chat**"; on mobile apps, it's labeled "**Community.**"

### 4. Configuring LiveLike Features

**Q: How do I set up LiveLike in Template Builder?** A: Log in to Tools, go to Template Builder, set widget headings (web: "**Stream Chat**," apps: "**Community**," comments: "**Comments**").

**Q: How do I enable LiveLike in AppCMS?** A: Log in to AppCMS, go to **Settings** > **User Engagement Config**, enable the LiveLike toggle, and enter the **LiveLike Client ID**.

> ### **Tips for a Better Experience**
> 
> - **Stay Engaged:**
>   - Regularly check live chats and comments to stay updated and involved.
> - **Be Respectful:**
>   - Maintain a friendly and respectful tone in chats and comments.
> - **Explore Features:**
>   - Make use of all the platform's features, such as liking comments, replying, and joining different live shows.

## General Assistance

For further assistance, please contact our support team:

- **Email:** techsupport@viewlift.com
- **US:** +1-800-859-0420
- **UK:** +44-203-014-8921
- **Support Hours:**
  - **B2C:** Monday to Friday
  - **B2B:** 24X7