---
title: "Live and Linear Channel with Multi channel EPG"
slug: "live-and-linear-channel-with-multi-channel-epg"
updated: 2024-11-19T09:35:20Z
published: 2024-11-19T09:35:20Z
canonical: "docs.viewlift.com/live-and-linear-channel-with-multi-channel-epg"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.viewlift.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Live and Linear Channel with Multi channel EPG

## **1. Introduction**

This feature enhances your viewing experience by offering real-time access to live TV channels while displaying a comprehensive **Multi-Channel Electronic Program Guide (EPG)**. With this, you can seamlessly browse schedules across multiple channels, switch between live streams, and enjoy linear programming from the convenience of your device.

## **2. Overview**

### **What Does This Feature Offer?**

- **Live Channel Streaming:** Watch your favorite TV channels live.
- **Multi-Channel EPG:** View schedules for all available channels in a single interface.
- **Time-Slot Navigation:** Explore programs by channel, date, and time slot.
- **Instant Switching:** Move quickly between live channels without interruptions.

### **Supported Platforms**

This feature is accessible on:

- **Mobile Apps**: Android, iOS.
- **Web**: Desktop and Mobile Browsers.
- **Connected Devices**: Smart TVs, Apple TV, Roku, Fire TV.

## **3. Prerequisites**

Before you begin, ensure the following:

1. **Subscription Plan:**
  - Confirm your subscription includes Live TV and Multi-Channel EPG access.
2. **Stable Internet Connection:**
  - Minimum 10 Mbps for uninterrupted HD streaming.
3. **Compatible Device:**
  - Check platform-specific compatibility for the app or website.
4. **Updated Software:**
  - Keep your app and device firmware updated to avoid performance issues.

## **4. Step-by-Step Instructions**

### **4.1 Accessing Live Channels with Multi-Channel EPG**

#### **On Mobile App:**

1. Open the app and log in.
2. Tap on the **Live TV** section from the navigation menu.
3. The EPG will appear as a grid view displaying multiple channels and their schedules.

#### **On Website:**

1. Log into your account on the platform’s website.
2. Navigate to the **Live & Linear TV** section.
3. Browse through the Multi-Channel EPG displayed in rows (channels) and columns (time slots).

#### **On Connected Devices:**

1. Launch the app on your connected device (e.g., Smart TV).
2. Use your remote to select the **Live TV** section.
3. Navigate the Multi-Channel EPG using arrow keys for a quick view of channels and schedules.

### **4.2 Watching a Live Program**

1. Browse through the EPG grid to select your desired channel and program.
2. Highlight the program or channel name and press **Play** or **Select** to start streaming.
3. Use the **Channel Up/Down** buttons (or swipe gestures) to switch channels instantly.

### **4.3 Navigating Multi-Channel EPG**

1. **Channel Scrolling:**
  - Scroll vertically to explore available channels.
2. **Time-Slot Navigation:**
  - Swipe horizontally or use arrow keys to view programs in earlier or later time slots.
3. **Date Selector:**
  - Use the calendar icon to browse program schedules for specific dates.
4. **Search by Title:**
  - Use the search bar to locate a specific program or channel quickly.

### **4.4 Setting Reminders and Notifications**

1. Select a program from the EPG grid.
2. Click **Set Reminder** (bell icon).
3. Receive a notification before the program begins.

> [!NOTE]
> ### 📄 **Notes**
> 
> - **Parental Controls:** Use the settings to block inappropriate channels or content.
> - **Data Usage:** Streaming live content consumes significant data; Wi-Fi is recommended for extended viewing.
> - **Buffering Issues:** If you experience buffering, reduce the streaming quality or check your internet connection.

---

### FAQ

#### **Q1: What is Multi-Channel EPG?**

Ans: Multi-Channel EPG is an interface that displays live TV schedules for all available channels in one view, allowing users to browse and select programs conveniently.

#### **Q2: Can I record programs from the EPG?**

Ans: Recording functionality may depend on your subscription plan and platform. Check the settings or contact support for details.

#### **Q3: Why are some channels missing?**

Ans: Channels may vary based on your subscription or geographical restrictions.

#### **Q4: Can I customize my channel list?**

Ans: Yes, some platforms allow you to create a **favorites list** or hide unwanted channels. Check the settings for customization options.

#### **Q5: Why is there a delay in live streams?**

Ans: A slight delay (latency) in live streaming is normal due to processing and internet connectivity.

> ### 📖 **Important Information**
> 
> - **Geographical Restrictions:** Some channels may not be available in your region due to licensing agreements.
> - **Simultaneous Streams:** Check your subscription plan for limits on simultaneous streams.
> - **Program Changes:** Channel schedules are subject to change without prior notice.

## **5. Contact Support**

If you need further assistance or have any questions, our support team is here to help:

### **1. Contact Information**

- **Email:** [techsupport@viewlift.com](mailto:techsupport@viewlift.com)
- **Phone:**
  - **US:** +1-800-859-0420
  - **UK:** +44-203-014-8921

### **2. Support Hours**

- **B2C (Business to Consumer):** Monday to Friday
- **B2B (Business to Business):** 24/7 support available