CleverTap events on Web

Updated on 31 Jul 2023
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After integrating with the Tools CMS, the CleverTap system will begin tracking the following user events and their corresponding properties on your iOS app.

S.N	Event Type	Properties	Event is raised when a user...
1	Signed Up	registrationType appVersion platform	Registers with your app by email / Google/ Facebook / Apple on iOS app. The option to log in with an email or mobile number is available as a native key.
2	Watched	seasonNumber bitRate actorName contentDuration contentGenre episodeNumber playSource networkType contentId showName bufferCount contentTitle subtitles platform contentType watchedTime playbackType directorName Stream bufferTime contentId contentTitle	Watches content for at least 2 minutes. An event is triggered to update the stream time every 30 seconds.
3	Page Viewed	platform source pageName LastActivityName pageURL	- For every page visit, the Web fires "Page Viewed" event. - Only for Refer and Earn page, "Page View" event is fired.
4	View Plans	platform pageType source	Visits the View plans page.
5	Login	appVersion registrationType platform	Logs in to your website.
6	Logout	platform	Logs out of the app.
7	Searched	keyword platform	Enters any keywords into the search bar.
8	Added to Watchlist	contentId contentGenre contentTitle directorName playSource networkType showName Platform contentType contentDuration playbackType actorName	Adds a video / program to their watchlist.
9	New Subscription	-	From Web, the below event is fired: {PlanPageName+Subscription Plan Status Success}
10	Removed From Watchlist	contentGenre Platform contentId directorName playSource contentType showName playbackType contentDuration contentTitle actorName networkType	Clears their Watchlist page.
11	Referral View Plans	-	Arrives at the Plans page through a referral source.
12	Referred User Subscription Completed	-	When the referred user subscribes to any referral plan for the first time.
13	Referred Web Sign Up	-	Signs up on the website through a referral.
14	Referred App Open	-	Opens the application after clicking a referral URL link.
15	Referred Web Open	-	Lands on your ViewLift website after clicking on a referral link.
16	Invite Event	-	The event is triggered when a subscriber invites others via a referral link.
17	Play Started	ContentId seasonNumber playSource contentDuration bitrate showName contentTypeDetail actorName SubTitle rating contentGenre "stream --- not applicable on play started. Because Play Started event triggered on play initialisation." contentTitle episodeNumber watchTime playbackType networkType directorname contentType bufferCount bufferTime freeOrPaid platform Content Type - Kids/movies/series/18+/paid/US-paid/free	Starts watching content.
18	Add to Cart	transactionAmount paymentPlan country platform deviceId pageTyp	From the Web, below events are fired on subscription flow journey start: Subscription Initiated ADD_TO_CART
19	Subscription Plan Status Success	userId transactionAmount planId source: -- Not Applicable in Web pageType planEndDate paymentHandler planStartDate --> startDate paymentplan discountedAmount autoDebitEnabled transactionId --> vlTransactionId platform country currency payment plan Auto-renewal	From Web, {PlanPageName+Subscription Plan Status Success} event is triggered.
20	Subscription Plan Status Failure	userId transactionAmount pageType paymentHandler planId paymentplan platform autoDebitEnabled country currency Auto-renewal	From Web, the below event is fired: {PlanPageName+Subscription Plan Status Failure}
21	Subscription End	transactionAmount userId planId pageType paymentHandler paymentplan platform autoDebitEnabled country currency Auto-renewal	Current subscription plan has expired.
22	Free Email Captured		Logs the "Email required" prompt on contents associated with the Free Plan.

Note:

The CleverTap dashboard does not support viewing the following events as they are not integrated with the app's functionality. Instead, information regarding these events is collected and managed on the Tools' backend.

New Subscription
Subscription Renewed Manually
Subscription Renewed Automatically
Subscription Failure (this event was never implemented. Please check subscription_suspended_new),
Subscription Cancelled New (subscription_cancelled_new)
MiTV Subscription Plan Status Success

CleverTap events on Web

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