Automated Subscription Creation for Ticketmaster Users

Learn the process of creating subscriptions for Ticketmaster users.

When a user purchases a season pass ticket from Ticketmaster, as part of their ticketing process, the company will generate a CSV file with the user's details, including their email address, phone number, and address, and the team for which the tickets were purchased. This file is then pushed to Viewlift's SFTP server.

From the SFTP server, a scheduled job automatically writes the file from the SFTP folder to the client's S3 bucket. Once the file is in the S3 bucket, a Lambda function attached to the event runs a trigger to process the data, creating subscriptions for the users based on the CSV. The trigger also sends an email to the users to notify them of their new subscriptions.

The process of creating subscriptions for Ticketmaster users is automated using a combination of SFTP, S3, and Lambda systems.

The workflow can be summarized as follows:

Ticketmaster CSV files -> SFTP -> S3 -> Lambda Trigger -> Apply the Ticketmaster plan and send targeted email to each user.

Mandrill email template

ViewLift sets up an email template that will be sent to users based on their purchase details. For example, if the user purchased a season pass for the Washington Capitals game, the template will only include the section about the Capitals game. The template may have sections about other teams, and depending on the user's purchase information, the template will automatically include or exclude specific sections of text in the email.