---
title: "Accessing LGTV Analytics"
slug: "accessing-lgtv-analytics"
updated: 2024-10-10T08:22:40Z
published: 2024-10-10T08:22:40Z
canonical: "docs.viewlift.com/accessing-lgtv-analytics"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.viewlift.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Accessing LGTV Analytics

## **Introduction**

This guide provides a detailed walkthrough for accessing and downloading analytics from the LG Seller Lounge. Understanding these analytics is vital for optimizing your app's performance and user engagement.

## **Prerequisites**

- **LG Account**: Ensure you have a valid LG Seller account with the necessary credentials.
- **Supported Browser**: Use a modern web browser such as **Google Chrome** or **Microsoft Edge**.

## **Step-by-Step Instructions**

### **Step 1: Access the LG Seller Lounge**

1. Open your preferred web browser.
2. Navigate to the LG Seller Lounge by entering the URL: [https://seller.lgappstv.com/seller/main/Main.lge](https://seller.lgappstv.com/seller/main/Main.lge).

![](https://cdn.document360.io/15e0c142-c823-4c77-a8e8-9d32ca937982/Images/Documentation/accessing-lgtv-analytics-image-51tjg9eo.png)

### **Step 2: Log In**

1. Click on the **Sign In** button.

![](https://cdn.document360.io/15e0c142-c823-4c77-a8e8-9d32ca937982/Images/Documentation/accessing-lgtv-analytics-image-5roxba5y.png)

1. Enter your LG Seller account credentials **(ID(Email)** and **Password**).
2. Click the **Login** button to proceed.

![](https://cdn.document360.io/15e0c142-c823-4c77-a8e8-9d32ca937982/Images/Documentation/accessing-lgtv-analytics-image-hbtdj7dq.png)

1. You will be taken to the Terms and Conditions page; please click on **Accept All**.

![](https://cdn.document360.io/15e0c142-c823-4c77-a8e8-9d32ca937982/Images/Documentation/accessing-lgtv-analytics-image-09veietv.png)

### **Step 3: Navigate to Reports**

1. Once logged in, locate the left-hand menu.
2. Click on **Reports** to expand the options.

![](https://cdn.document360.io/15e0c142-c823-4c77-a8e8-9d32ca937982/Images/Documentation/accessing-lgtv-analytics-image-g5tfujpf.png)

### **Step 4: Open the App Report**

1. From the expanded Reports menu, select **App Report**.
2. A new analytics page will open in a new tab.

![](https://cdn.document360.io/15e0c142-c823-4c77-a8e8-9d32ca937982/Images/Documentation/accessing-lgtv-analytics-image-0dmjomrq.png)

### **Step 5: Generate Your Report**

1. On the App Report page, select the desired dates for your report.
2. Choose the specific app from the app title dropdown menu.

![](https://cdn.document360.io/15e0c142-c823-4c77-a8e8-9d32ca937982/Images/Documentation/accessing-lgtv-analytics-image-hgsnlhch.png)

1. Click the **Search** button to generate the report.

![](https://cdn.document360.io/15e0c142-c823-4c77-a8e8-9d32ca937982/Images/Documentation/accessing-lgtv-analytics-image-hoa7pef5.png)

Your report will now display relevant analytics data, including user engagement metrics and app performance insights.

> ### 💡 **Understanding Your Analytics**
> 
> - **User Engagement Metrics**: Analyze key performance indicators such as downloads, active users, and session duration.
> - **Usage Trends**: Look at trends over time to identify peak usage periods and assess the impact of marketing efforts.
> - **Report Insights**: Use the data to inform decisions on app enhancements and user experience improvements.

> [!TIP]
> ### **Troubleshooting Common Issues**
> 
> 🔰 **Login Problems**: If you cannot log in, double-check your credentials. If issues persist, consider resetting your password.
> 
> 🔰 **Data Not Displaying**: If the report does not load, refresh the page or clear your browser cache.
> 
> 🔰 **Browser Compatibility**: Ensure that you are using a supported browser. If necessary, switch to Google Chrome or Microsoft Edge.

---

### FAQ

#### **Q1: What browsers are compatible with the LG Seller Lounge?**

**A**: The LG Seller Lounge is best accessed using Google Chrome or Microsoft Edge.

#### **Q2: Can I access the analytics on mobile devices?**

**A**: The platform is optimized for desktop use. For the best experience, use a laptop or desktop computer.

#### **Q3: How often is the analytics data updated?**

**A**: Analytics data is typically updated in real-time, but specific metrics may vary.

#### **Q4: Is there an option to export the analytics report?**

**A**: Currently, the platform does not support direct export options. You may need to manually copy the data for your records.

## **Contact Support**

If you need further assistance or have any questions, our support team is here to help:

### **1. Contact Information**

- **Email:** [techsupport@viewlift.com](mailto:techsupport@viewlift.com)
- **Phone:**
  - US: +1-800-859-0420
  - UK: +44-203-014-8921

### **2. Support Hours**

- **B2C (Business to Consumer):** Monday to Friday
- **B2B (Business to Business):** 24/7 support available